The email address remains the same: helpdesk [at] biol [dot] lu [dot] se. From now on, the university’s central support team will handle simpler issues, while our IT technicians will take care of matters such as IT purchases, local network connections, and system reinstallation.
If you would like to track your cases, please log in to ServiceNow.
For ongoing cases, you must log in to our previous system helpdesk.biol.lu.se in order to communicate about them (VPN is required if you are outside the university network).